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FAQs

Questions about logo design services

Based upon your package, your logos will be delivered within 5 to 7 business days.

Using our rush delivery option, you can utilize your logo design options within 24 hours. An additional fee of $50 will be added to your order.

You have the option to either request a revision or a refund. Read Terms and Condition section for details.

This depends upon the package you select. Some of our packages provide you with the option to request multiple rounds of revision whereas some packages such as octalogo Package comes with unlimited rounds of revision.

Revisions are improving upon the existing logo concepts with respect to their color, size, font etc. whereas a redraw is designing a whole new logo from scratch.

You are welcome to send in your ideas and our team of designers will incorporate those in your logo. You can submit your ideas while placing the order.

Octa Logo transfers all the ownership rights of your logo to you. You can use it however you want to without seeking any permission from us.

Yes. You can send in your existing logo and we will redraw it according to your instructions and will submit you with new file formats for printing and publishing.

Your final file formats will be delivered to you via you're My Account area on the website.

Questions about web design services

We design all types of websites, including but not limited to simple brochure-type web sites, blogs, forums, e-commerce sites etc.

You can choose from the various web design packages we offer. The good thing about these packages is that you can make an informed decision according to your budget and requirements.

This depends upon the package you select. Some of our packages provide you the option to request multiple rounds of revision whereas some packages such as octalogo Package come with unlimited rounds of revision.

For each extra page you want to add, we will charge $100

THE FINAL WEBSITE WILL BE DEPLOYED ON A LIVE SERVER AND FINAL FILES WILL BE DELIVERED ON SPECIAL REQUEST.

Questions about Corporate Branding

. Depending on the type and size of the banner you need, the price will vary. Generally the price increases as the dimensions increase, but we don't charge you a cent extra for increased dimensions. For further details please check our packages page.

Our designer will come up with your banner in just 48 hours.

You are allowed to request rounds of revision depending upon the package you choose; however, you are not allowed to make changes to the physical size of your banner or a complete re-write of the text content. This will be considered a different banner and normal price will be applied. Otherwise, you can request any changes, such as text position, animation, etc.

You need to download the banner SWF file and copy/paste the banner HTML code into web page(s) where you want your banner to appear. Then upload the SWF file and updated web page(s) with the banner code to your web site.

Yes! We will provide the source file (PSD) for the banners upon request with no cost.

If it's a static banner design, it will be provided in .psd, .jpg, .png, .gif. In case of an animated banner design, the file formats would be .gif and FLA File and if it's a flash banner design, it will be provided in SWF File and FLA File.

Definitely we will design your banner, send us your logo file in eps format, banner size and text which you want to place on your banner.

. Direct conversion from Flash SWF file to animated GIF or any other ordinary image format is hardly possible since the Flash SWF and bitmap formats (GIF, JPEG etc) are very different technically. We will charge separately for it.

Yes! You can see your banner(s) in 24 hours or even before that for a few more bucks. For our rush delivery charges.

We will contact you to obtain the additional information during the confirmation process.

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